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Acceptable Use Policy

Effective: March 15, 2026

1. Purpose

This policy governs acceptable use of DataCork Conduit VPN-as-a-Service. It applies to all users, including AI agents acting on behalf of users.

2. Permitted Use

Conduit is designed for legitimate purposes including:

  • Geographic diversity for web scraping and data collection (respecting target site ToS)
  • Privacy-preserving API calls from AI agents
  • Testing geo-restricted content delivery
  • Security research and penetration testing (with authorization)
  • Circumventing censorship in countries that restrict internet access
  • General privacy protection

3. Prohibited Activities

You must NOT use the Service to:

  • Distribute malware, ransomware, or exploit kits
  • Conduct denial-of-service (DoS/DDoS) attacks
  • Send unsolicited bulk email (spam)
  • Distribute child sexual abuse material (CSAM)
  • Engage in fraud, identity theft, or financial crimes
  • Violate intellectual property rights (piracy at scale)
  • Harass, stalk, or threaten individuals
  • Mine cryptocurrency using VPN node resources
  • Attempt to compromise VPN node infrastructure
  • Resell VPN access without written authorization

4. Rate Limits & Fair Use

  • API rate limits are enforced per plan tier
  • Excessive bandwidth consumption (>1 TB/month on Starter, >5 TB/month on Growth) may be throttled
  • Automated reconnection loops (>100 connections/hour) may trigger abuse detection

5. Enforcement

Violations are handled proportionally:

  • Warning: First-time minor violations receive an email notice.
  • Throttling: Repeated minor violations may result in rate limiting.
  • Suspension: Serious violations result in immediate account suspension.
  • Termination: Egregious violations (CSAM, DDoS, malware) result in permanent ban and reporting to authorities.

6. Reporting Abuse

Report abuse to abuse@datacork.com. Include relevant details (timestamps, IP addresses, evidence). We respond to valid reports within 24 hours.

7. Law Enforcement

DataCork AG is incorporated in Switzerland. We respond to valid Swiss legal process. We do not voluntarily share data with law enforcement and will challenge overbroad requests. See our warrant canary.

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